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The People's Bushisms: The Miami Herald's "Action Line" column today prints a list of comments from people unclear on the concept, and botched attempts at communication with their consumer-advocacy staff. Destined to be an inbox favorite along the lines of the "wacky insurance claims" document. (Found via my mother)

This restaurant has a soft-drink machine available to customers with a big sign on it that says: ''No Refills.'' If you go for a refill, the cashier will yell at you and tell you that you're stealing. This has happened to me twice. It seems to me you should investigate this.

Update: Here's an archive from previous years, none of which have become inbox favorites, so perhaps my prediction was premature. The regular Action Line column (de facto "latest column" link for newspapers without them) is also enjoyable.

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