(4) Tue Oct 11 2005 09:16 PST Overworked: How many "business hours" would you say are in a "business day"? I would say eight. But someone told me they would call me back in 24-48 business hours, which makes it sound like every hour in a business day is a business hour.
I supposed it depends on the person. If they were of a lawyerly bent, then 24-48 business hours might be a sneaky way to say "3-6 business days" without it sounding so bad!I think I'd only use 'business hours' for things < 8, i.e. I'll get back to you within 6 business hours meaning if that it's 4 PM it could be 4 hours into tomorrow.
Posted by John at Tue Oct 11 2005 13:42
Was it an accounting firm? We work those hours more frequently than I like to think about.
Posted by Leonard at Tue Oct 11 2005 15:47
If you were of a lawyerly bent you might use it to indicate a number of billable hours it will take.
Posted by Mark at Wed Oct 12 2005 12:15
As I recall from my tech-support days, you say "Your computer will be extinguished within 48 hours" because it sounds so much shorter than "2 days". I'm guessing they want to say "1-2 business days", but they also want the short-soundiness of "hours".