Thu May 21 2009 16:59 Touch and go: I have a bad habit of losing my oyster card. This is a pain because of a number of reasons: you have to call and get a replacement card, which costs £5, and you're stuck without a pass till you get your new one. (They're usually pretty quick about it if it's not the beginning of the school year, though.) You can get your pay as you go refunded pretty quick, but for travel passes you have to wait for them to mail you a check. Last time I lost it I had just bought a monthly pass a few days before, so that's £80 that I have to wait 6 weeks for it to come and then clear in my bank account. Except a 2 months later, I'm still waiting. I called up to see what the haps was (half an hour down the drain) and found out the person dealing with my refund forgot to close the case so my refund was never processed. Niiice. Way to go, TFL.