Traffic for 2010 July 9 (entry 1)

< early or late?
on the train >

customer servant: I called Amex today to get a new credit card. Credit cards have a tendency to break easily in my wallet; they always get a crease down the magnetic strip that wears out over time. I've found that putting them in my wallet upside down helps, but I digress.

At the end of the call, the customer service representative thanked me for being a customer who consistently pays my bills on time. I didn't know what to say, other than "I don't know why you would thank me for that; doesn't paying my bills on time mean your company doesn't make money off me?" She laughed, I think because I am a customer, and I then caught myself and thanked her for appreciating my ability to be a responsible adult. But the comment really caught me off guard at first.

[Main] [Edit]

© 2003-2011 John Chadwick.