News You Can Bruise for 2001 July 10

I'm switching between writing my performance self-evaluation and reading A Field Study of the Software Design Process For Large Systems, which we're going to be studying tomorrow evening. Actual quote from disgruntled customer representative quoted in the report:

They didn't have enough people who understood warfare to assess what a war actually meant. When we say we're going to use this system to ... search areas ... [they] thought you do it with a fixed geometric method. Whereas I had to explain you don't... it's always relative to the kind of force you are protecting. Suddenly, that becomes a whole different problem.

I'm glad our clients don't file bug reports like that.