News You Can Bruise for 2007 March 2

Permalink [Comments] (4) Fri Mar 02 2007 15:52:

After going through much stalling and bureaucracy, I just got the post office to agree to pay my insurance claims. With one exception (the person I called today to reopen my claim), every single USPS employee I've dealt with through the entire process has been totally unhelpful, patronizing, and only interested in passing the buck.

My claim was held up because I didn't put down "dates of purchase" for things I inherited. I sent them a letter explaining the situation, which they lost or ignored. Then they closed my claim for "inactivity". I got them to reopen the claim today. They called me and still wanted dates of purchase. I suggested they put down my mother's date of death for the date of purchase. We settled on me making up random dates for them to put down.

You always hear about postal service employees delivering things despite impossible odds. In my letter I promised to swallow my pride and publicly praise the postal service if some enterprising soul would put in some effort to find my packages instead of working so hard to delay my claim. It turns out they lost my letter too. Screw them. They get this instead.

PS for posterity: If anyone finds my packages I'll donate $800 (twice the amount of my insurance claims) to a charity of the finder's choice. My package codes are VE866819288US and VE866505200US. They're plastic tubs: one transparent containing breakables, a Mars globe, and an antique bedside lamp; one gray with a red lid, containing red-bound scrapbooks and a compact Oxford English Dictionary. This offer does not expire.

Comments:

Posted by Susie at Fri Mar 02 2007 16:48

"In my letter I promised to swallow my pride and publicly praise the postal service if some enterprising soul would put in some effort to find my packages instead of working so hard to delay my claim. It turns out they lost my letter too."

Haha, what losers. I'm sorry about your stuffs.

Posted by pedro at Sat Mar 03 2007 15:15

me too... that sucks.

Posted by James McKenzie at Sun Mar 04 2007 16:08

It really sucks when USPS 'looses' your stuff. It sucks more when 'they' decide not to process a claim. I guess that they forget a 99.95% delivery rate is not good enough. Hopefully they will either get you your monies or your goods (what's left of them.) Keep on them and make it fun for you and others.

Posted by Rachel at Mon Mar 05 2007 13:10

They are so totally lame... actually the other day I was helped by a nice postal worker who opened up a package to let me add to it when I came running back from the car with a letter than had fallen out. And I have a good relationship with my mail delivery guy. So they are not all bad. Still, that is a very low percentage of the overal amount of postal workers, the majority of which seem to be idiots.

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