La Vie En Rose for 2006 March 25

The fact that I am an employee in a store you are patronizing (or not) does not mean I am a worthless human being for you to shit upon. You do not have the right to use our private bathroom. Do not make one-worded demands, and do not allow your children to do so. "No," is not a proper answer to "May I speak to so & so." If I am calling on the phone, it is because *you* chose to order a book from us, so there's no need to be rude to me. Don't demand to know who's calling, say ok, and expect me to know I'm talking to the person I've asked for. Don't force me to ask you to take a message. I'm going to the trouble to call you & remind you about a book you ordered; if you're not going to pick it up, the least you can do is let us know so we don't keep calling you. Not being trained to work the post office does not make me stupid. And the fact that I engage customers in conversation and help them with multiple problems does not make a bad employee. Thanks.